On Tuesday, November 11, 2014, I arrived at my office to begin my day. When I sat down at my computer, my screen was BLUE and filled with old DOS prompts….I immediately inquired as to whether anyone had been using my computer and the response was no…..

As I tried to reboot, I soon realized that something was drastically wrong. We had recently hired a computer consulting company to oversee our network. I was told someone would get back to me as the head technician was in Las Vegas at a seminar. No one got back to me and I sat unable to do very much.

The next day I was told that my machine had been hacked into with an encryption virus and I had to pay a ransom to get all of my encrypted files unlocked! Our computer consulting company suggested we pay the ransom and move on!! After doing some research, I discovered that this was not the solution and I obviously needed to find a new computer consultant!

On Friday, November 14th, a friend referred me to TechNet Computing. I spoke with Rob Lloyd, who did not know anything about my firm, but he graciously said he would do his best to stop by. I really did not hold out much hope that I would ever hear from him again as he explained he was on his way to a client in Bridgeport. Much to my surprise, he contacted me in the early afternoon and was in our office at 3:30 p.m. He took my computer with him and worked on it over the weekend. Although, the news was not good, he gave us great advice. His prompt response to my calamity was in and of itself enough for me to sign on with TechNet Computing.

By mid-December, I had a new computer, Rob was able to restore my files from an old off-site backup and I was back to where I was! Rob also uncovered several problems with our network and resolved each and every one.

We now have a monthly contract with TechNet Computing. Any problems that we might have with our computers are addressed by Rob Lloyd almost immediately and always within an hour or two either in person or by remote. He is extremely easy to talk to and you can even understand the answer to any question you might have. He always makes a point to speak to you in layman’s terms and not in a computer guru’s terms! I would recommend Rob Lloyd and TechNet Computing to anyone who is in the market for an excellent reliable computer consulting company!!

I would highly recommend TechNet Computing. TechNet has always been our computer support company. Rob is not only extremely efficient,attentive and reliable but he is very helpful on pointing our firm in the right direction of what is most beneficial to us in order to make our office run smoothly. I would highly recommend TechNet Computing to anyone looking for a IT Support company!

My company has been working with TechNet Computing and Rob for several months and we are very happy with the service and the quality of work. Rob is great to work with and is knowledgeable about computer hardware, software and any other IT issues that may occur. We have had several instances where we need an issue fixed immediately and very quickly Rob has been able to assist us either remotely or in person by coming to our location. I would highly recommend TechNet Computing to those looking for an experienced partner in IT assistance or regular monthly maintenance.

Rob has provided technology support to my law practice for over seven years. He is knowledgeable, personable and incredibly responsive. When I need his help in a hurry, he responds quickly and always fixes the issues. I am not particularly adept when it comes to office technology, so I rely on Rob for his explanations and suggestions. He is proactive in his approach, and his solutions have been economical and extremely helpful in making my office run smoothly. I highly recommend TechNet Computing for tech support.

I have no hesitation in recommending him My law firm has worked with Rob Lloyd as our IT Consultant for several years. He has helped us to network our computers, and also to work remotely from home. Whenever we have had hardware or software problems, Rob has responded promptly and has corrected the problem. I have no hesitation in recommending him.

Mr. Lloyd has worked for CRERPA for several years as the agency’s technical consultant with IT. He and TechNet Computing have always been able to provide technical solutions to the needs of the agency in a timely and creative fashion.Although not directly involved in the billing operations of CRERPA, my understanding is that Mr. Lloyd’s services are considered as reasonable and he provides good service within the limited resource allocations that often accompany government agencies, especially in these autere times. Mr. Lloyd is always available for problem solving and troubleshooting the equipment and services that the agency uses. I personally have recommended the services of Mr. Lloyd and TechNet Computing to other businesses.

The few times we’ve talked with Rob about his solutions, he’s always been extremely responsive with his ideas and competitive in his proposals. I highly recommend giving him a call *before* you make any final telecommunications decisions; it’ll be a call you’ll be glad you made.