Rob Lloyd, TechNet Computing, has become a trusted asset for our company, Research & Design Innovations, LLC. Rob has been our sole IT Consultant for over eight years.
He has taken on the responsibilities of researching and recommending purchases for our computers, servers, telephone systems and software. He also interacts with our personnel to train them in the use of these products. Important to us is his immediate response to maintain our systems and meet the challenges we present him. We like working with Rob and respect him for his reliability and IT knowledge. During the last eight years, we have grown confident that if we have a problem, Rob will have an immediate solution. We recommend Rob and TechNet Computing without reservation.
Research & Design Innovations, LLC.
I have no hesitation in recommending him My law firm has worked with Rob Lloyd as our IT Consultant for several years. He has helped us to network our computers, and also to work remotely from home. Whenever we have had hardware or software problems, Rob has responded promptly and has corrected the problem. I have no hesitation in recommending him.
He took the initiative. Robert was in charge of maintaining the accounting software and although he never worked in the product, he was always able to troubleshoot an issue we were having. He took the initiative to get to the bottom of what happened and would somehow always find a way to fix it.
TechNet has done a great job here for me. The changes you have made are very positive and I can see a difference. You have been VERY response to my needs, whether online, over the phone, or in person. That is very important to me since I am virtually clueless regarding the actual tech stuff.
I would highly recommend TechNet Computing. TechNet has always been our computer support company. Rob is not only extremely efficient,attentive and reliable but he is very helpful on pointing our firm in the right direction of what is most beneficial to us in order to make our office run smoothly. I would highly recommend TechNet Computing to anyone looking for a IT Support company!
TechNet Computing is a trusted business partner. Rob Lloyd has the ability to see the vision of the company and devise a cost effective, thorough and complete solution. His turn key approach makes working with TechNet very easy and seamless. Thank you Rob!
GCI Outdoor, Inc. was in the process of reviewing their technology plan for the next 5 years and were shopping local area IT providers to provide an effective and efficient solution based on our current and future needs. We were also looking to shift our internal IT responsibilities to a local provider as well. After reviewing 3 providers it was clear that Tech Net Computing was structured to really fit our needs. We have been working with Rob for 6 months now and are very pleased with his performance. The best way to describe the experience, for those that have worked with IT providers, is that Rob feels more like an employee of the company rather than some pool of ever changing customer support personnel and job tickets. Rob is Knowledgeable, Personable, Responsive and a Great Value. I would highly recommend him to anyone looking to change or hire an IT provider/partner.
GCI Outdoor, Inc.
We are a small non-profit organization that does it’s own IT and web design in-house. We first called on Technet Computing a few years ago when we wanted to upgrade our internal server network and have been customers ever since. We appreciate the knowledge owner Rob Lloyd delivers in a timely and friendly manner. If something goes wrong we know he’s just a phone call away and makes every effort to come to our office as quickly as possible. We highly recommend Technet Computing for all your office IT needs.
My company has been working with TechNet Computing and Rob for several months and we are very happy with the service and the quality of work. Rob is great to work with and is knowledgeable about computer hardware, software and any other IT issues that may occur. We have had several instances where we need an issue fixed immediately and very quickly Rob has been able to assist us either remotely or in person by coming to our location. I would highly recommend TechNet Computing to those looking for an experienced partner in IT assistance or regular monthly maintenance.
I have worked in a law firm for over 25 years and during that time have been exposed to various IT companies, both large and small.Rob responds very quickly to any questions or issues that arise and follows through until the issue is resolved. He is a pleasure to work with and I would highly recommend him.
I highly recommend him. I have some IT experience and a working knowledge of computers. When I have an issue I can’t figure out I call Rob. Then he fixes it in a couple minutes and I am up and running again.I highly recommend him.
Rob has provided technology support to my law practice for over seven years. He is knowledgeable, personable and incredibly responsive. When I need his help in a hurry, he responds quickly and always fixes the issues. I am not particularly adept when it comes to office technology, so I rely on Rob for his explanations and suggestions. He is proactive in his approach, and his solutions have been economical and extremely helpful in making my office run smoothly. I highly recommend TechNet Computing for tech support.
Reliable and Responsive. I’ve worked for years with TechNet Computing and they offer excellent service and response, (especially in a crisis) for our business. We’ve worked with several good technical support firms, but found this company to be the best fit for us. From making sure we are operationally ready to do our Geographic Information work to finding the best deals on new equipment and technical support, they are always reliable and responsive.
On Tuesday, November 11, 2014, I arrived at my office to begin my day. When I sat down at my computer, my screen was BLUE and filled with old DOS prompts….I immediately inquired as to whether anyone had been using my computer and the response was no…..
As I tried to reboot, I soon realized that something was drastically wrong. We had recently hired a computer consulting company to oversee our network. I was told someone would get back to me as the head technician was in Las Vegas at a seminar. No one got back to me and I sat unable to do very much.
The next day I was told that my machine had been hacked into with an encryption virus and I had to pay a ransom to get all of my encrypted files unlocked! Our computer consulting company suggested we pay the ransom and move on!! After doing some research, I discovered that this was not the solution and I obviously needed to find a new computer consultant!
On Friday, November 14th, a friend referred me to TechNet Computing. I spoke with Rob Lloyd, who did not know anything about my firm, but he graciously said he would do his best to stop by. I really did not hold out much hope that I would ever hear from him again as he explained he was on his way to a client in Bridgeport. Much to my surprise, he contacted me in the early afternoon and was in our office at 3:30 p.m. He took my computer with him and worked on it over the weekend. Although, the news was not good, he gave us great advice. His prompt response to my calamity was in and of itself enough for me to sign on with TechNet Computing.
By mid-December, I had a new computer, Rob was able to restore my files from an old off-site backup and I was back to where I was! Rob also uncovered several problems with our network and resolved each and every one.
We now have a monthly contract with TechNet Computing. Any problems that we might have with our computers are addressed by Rob Lloyd almost immediately and always within an hour or two either in person or by remote. He is extremely easy to talk to and you can even understand the answer to any question you might have. He always makes a point to speak to you in layman’s terms and not in a computer guru’s terms! I would recommend Rob Lloyd and TechNet Computing to anyone who is in the market for an excellent reliable computer consulting company!!
Law Offices of Michael F. Dowley
Dedicated to his client and is a very personable person. I would like to endorse Rob Lloyds work as IT support and administrator for one of our acquisition firms in East Hartford. Rob was instrumental in getting our ERP system running and resolved maintenance issues immediately and professionally. I worked with Rob for over a year and he has gone above and beyond just as an IT resource. Rob helped me with my Lean Six Sigma cost reduction projects that were well received by upper management and more importantly our customers. He was also instrumental in helping me get our company re certified as ISO 9001 Rev C by creating a customer database that was required by the ISO requirements. I would highly recommend Rob’s work experience and knowledge in the future if results are driving your company. It has been a pleasure working with Rob which was easy and has become a friend. I am currently working at another one of our acquisitions and ran across a problem and he made himself available to help me with my computer issue so I was not down long. He is dedicated to his client and is a very personable person.
Lean Six Sigma, Blackland LLC
Tech net is our hero I We were hacked and it was a devastating and scarey feeling. We were lucky enough to be recommended to TechNet as our current IT people had not made our system secure enough and were unable to help us properly. Rob Lloyd came in with his superman cape and got us back on track. He helped us through the crisis and worked tirelessly on our behalf. He helped us survive and rebound after the hack. We feel more secure now with the safeguards Rob installed. Without Tech net, we would not be where we are today.
He has been with us since that time. He is fantastic! He is always pleasant, responsive and smart. He gets us through the day to day issues which may arise. We could not be happier with Rob’s service and feel lucky to have him on board. We would recommend him to anyone who is looking for great, reliable IT service.
TechNet has been serving both my personal and business IT needs since 2006. Response time has been reliably fast: whether it requires remote access from a family vacation, or traveling to my home for hardware installation and psychological hand holding.Problems are assessed with calm perseverance: I have never seen TechNet get flustered even in response to questions presented with considerable stress or panic. Explanations are clear and empowering: TechNet is friendly and precise when it comes to sharing how to solve one’s own IT difficulties. What must sound like obvious questions are answered clearly and without disdain. On more complicated issues, TechNet is not afraid to admit to needing to do some research to find a solution. “We’ll figure it out” might well be their motto.
Mr. Lloyd has worked for CRERPA for several years as the agency’s technical consultant with IT. He and TechNet Computing have always been able to provide technical solutions to the needs of the agency in a timely and creative fashion.Although not directly involved in the billing operations of CRERPA, my understanding is that Mr. Lloyd’s services are considered as reasonable and he provides good service within the limited resource allocations that often accompany government agencies, especially in these autere times. Mr. Lloyd is always available for problem solving and troubleshooting the equipment and services that the agency uses. I personally have recommended the services of Mr. Lloyd and TechNet Computing to other businesses.
Old Saybrook, CT
The few times we’ve talked with Rob about his solutions, he’s always been extremely responsive with his ideas and competitive in his proposals. I highly recommend giving him a call *before* you make any final telecommunications decisions; it’ll be a call you’ll be glad you made.
At Carmody & Torrance LLP, Rob did a great job at managing the IT Department, upgrading systems and answering the needs of the law firm’s professionals, managers and staff.He is a tech pro that listens, understands and fulfills the requirements of a wide range of users in a professional environment. He is knowledgeable and passionate about his work, easy to work with and brings a sense of humor that makes working with him a great pleasure.
Don’t even think about calling a computer consultant before you read this!
If you are a small business owner looking for computer support then it’s critical that you get and read this small business advisory guide: What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant.