VoIP Services

Is your current phone system not keeping up with the demands of your business, or do you find your company missing calls, or worse yet sales due to lacking functionality or features? A new Voice over IP (VoIP) telephone system from TechNet Computing may be in order. With our new VoIP solutions in Madison, Guilford, Durham and throughout New Haven, you can rest assured that your business needs will be met and far exceeded.

Let TechNet Computing’s VoIP service provide the benefits every business needs today:

Features That You’ll Use

If you want to take a call on your laptop, or on your cell phone when you’re on the go, or you’d like to access a phone number without any hassle, then TechNet Computing’s VoIP services are definitely for you.

The Ability to Take On Your Company’s Workload

With optimized technology, your VoIP system will never go down because too many calls are being made, and the system can grow with your business.

Low-Cost and Easy to Install

Installing and setting up a new VoIP system in your office is easier and more affordable than you might expect. Our trained staff will not only provide all of the necessary training and help to make the transition smooth and worry-free, but we can also help you find the right solution that meets your budget.

If you’re not happy with your current phone solution, have outgrown your existing system, or are looking for new features; call us today, and let us help you make the right choice.

Get answers and advice

Our goal is to answer all your questions in a timely manner.

Evolve Your Communications With 3CX

3CX is a software based PBX which runs on mainstream operating systems, and works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognized for its innovation and cutting-edge technology.

Easy Installation and Management
Because 3CX is software-based, it is easily installed and managed by IT administrators without the need for special telecom skills. It’s preconfigured to work with popular IP Phones, VoIP Gateways and SIP trunks saving you the hassle of having to configure and manage these devices.

  • No need for extensive telecom knowledge or training.
  • Open Standards – Vendor independent.
  • Central Control from the 3CX Management Console.
  • Choose from popular IP Phones, VoIP Gateways, SIP Trunks

Take your Extension Anywhere
3CX includes clients for smartphones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.

  • Take your extension everywhere you go
  • All calls are free of charge – slash your mobile phone bills.
  • Increase productivity – work from anywhere.
  • One number – Don’t give out your personal mobile number.

10 Advantages of 3CX Phone System

  • Software based: Easy to install & manage
  • Inexpensive to buy and expand
  • Work from anywhere with iOS & Android clients
  • Leverage existing IT infrastructure & Server hardware
  • Save on your phone bill with SIP Trunks & Mobile / Remote clients
  • Integrated video conferencing using WebRTC
  • Better customer service with advanced call queues
  • Integrate with CRM & Accounting software
  • Standards based – use popular IP Phones, SIP Trunks
  • Personal Click2Meet URLs

Halve your Telephone Bill and Increase Sales
With 3CX, companies can reduce their telephone costs by up to 80%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines. With the CRM integration, agents get a customer name rather than a number.

  • Save on call costs by lowering mobile & customer service number bills
  • Easily add and remove extensions – no per user license
  • Know who’s calling with CRM integration – increase customer satisfaction
  • Leverage existing hardware, wiring and low cost open standard hardware

You can view the 3CX Datasheet and the 3CX Phone System brochure (PDF) or here. If you require any assistance with setting up 3CX, we’re happy to help.

CLIENT TESTIMONIALS

Tech net is our hero I We were hacked and it was a devastating and scarey feeling. We were lucky enough to be recommended to TechNet as our current IT people had not made our system secure enough and were unable to help us properly. Rob Lloyd came in with his superman cape and got us back on track. He helped us through the crisis and worked tirelessly on our behalf. He helped us survive and rebound after the hack. We feel more secure now with the safeguards Rob installed. Without Tech net, we would not be where we are today.

He has been with us since that time. He is fantastic! He is always pleasant, responsive and smart. He gets us through the day to day issues which may arise. We could not be happier with Rob’s service and feel lucky to have him on board. We would recommend him to anyone who is looking for great, reliable IT service.

Marie Dowley
Law Offices of Michael Dowley
MIddletown, CT

Rob has provided technology support to my law practice for over seven years. He is knowledgeable, personable and incredibly responsive. When I need his help in a hurry, he responds quickly and always fixes the issues. I am not particularly adept when it comes to office technology, so I rely on Rob for his explanations and suggestions. He is proactive in his approach, and his solutions have been economical and extremely helpful in making my office run smoothly. I highly recommend TechNet Computing for tech support.

Priscilla Hammond
Attorney

On Tuesday, November 11, 2014, I arrived at my office to begin my day. When I sat down at my computer, my screen was BLUE and filled with old DOS prompts….I immediately inquired as to whether anyone had been using my computer and the response was no…..

As I tried to reboot, I soon realized that something was drastically wrong. We had recently hired a computer consulting company to oversee our network. I was told someone would get back to me as the head technician was in Las Vegas at a seminar. No one got back to me and I sat unable to do very much.

The next day I was told that my machine had been hacked into with an encryption virus and I had to pay a ransom to get all of my encrypted files unlocked! Our computer consulting company suggested we pay the ransom and move on!! After doing some research, I discovered that this was not the solution and I obviously needed to find a new computer consultant!

On Friday, November 14th, a friend referred me to TechNet Computing. I spoke with Rob Lloyd, who did not know anything about my firm, but he graciously said he would do his best to stop by. I really did not hold out much hope that I would ever hear from him again as he explained he was on his way to a client in Bridgeport. Much to my surprise, he contacted me in the early afternoon and was in our office at 3:30 p.m. He took my computer with him and worked on it over the weekend. Although, the news was not good, he gave us great advice. His prompt response to my calamity was in and of itself enough for me to sign on with TechNet Computing.

By mid-December, I had a new computer, Rob was able to restore my files from an old off-site backup and I was back to where I was! Rob also uncovered several problems with our network and resolved each and every one.

We now have a monthly contract with TechNet Computing. Any problems that we might have with our computers are addressed by Rob Lloyd almost immediately and always within an hour or two either in person or by remote. He is extremely easy to talk to and you can even understand the answer to any question you might have. He always makes a point to speak to you in layman’s terms and not in a computer guru’s terms! I would recommend Rob Lloyd and TechNet Computing to anyone who is in the market for an excellent reliable computer consulting company!!

Jean Anderson
Office Manger
Law Offices of Michael F. Dowley
Middletown, CT
Don’t even think about calling a computer consultant before you read this!

If you are a small business owner looking for computer support then it’s critical that you get and read this small business advisory guide: What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant.