TechNet has been serving both my personal and business IT needs since 2006. Response time has been reliably fast: whether it requires remote access from a family vacation, or traveling to my home for hardware installation and psychological hand holding.Problems are assessed with calm perseverance: I have never seen TechNet get flustered even in response to questions presented with considerable stress or panic. Explanations are clear and empowering: TechNet is friendly and precise when it comes to sharing how to solve one’s own IT difficulties. What must sound like obvious questions are answered clearly and without disdain. On more complicated issues, TechNet is not afraid to admit to needing to do some research to find a solution. “We’ll figure it out” might well be their motto.
I highly recommend him. I have some IT experience and a working knowledge of computers. When I have an issue I can’t figure out I call Rob. Then he fixes it in a couple minutes and I am up and running again.I highly recommend him.
I have worked in a law firm for over 25 years and during that time have been exposed to various IT companies, both large and small.Rob responds very quickly to any questions or issues that arise and follows through until the issue is resolved. He is a pleasure to work with and I would highly recommend him.
Don’t even think about calling a computer consultant before you read this!
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