I would highly recommend TechNet Computing. TechNet has always been our computer support company. Rob is not only extremely efficient,attentive and reliable but he is very helpful on pointing our firm in the right direction of what is most beneficial to us in order to make our office run smoothly. I would highly recommend TechNet Computing to anyone looking for a IT Support company!
Andrea D’Aurio-Lemieux Paralegal Middletown, CT
We are a small non-profit organization that does it’s own IT and web design in-house. We first called on Technet Computing a few years ago when we wanted to upgrade our internal server network and have been customers ever since. We appreciate the knowledge owner Rob Lloyd delivers in a timely and friendly manner. If something goes wrong we know he’s just a phone call away and makes every effort to come to our office as quickly as possible. We highly recommend Technet Computing for all your office IT needs.
Staff of Connecticut Resource Conservation & Development Inc.
On Tuesday, November 11, 2014, I arrived at my office to begin my day. When I sat down at my computer, my screen was BLUE and filled with old DOS prompts….I immediately inquired as to whether anyone had been using my computer and the response was no…..
As I tried to reboot, I soon realized that something was drastically wrong. We had recently hired a computer consulting company to oversee our network. I was told someone would get back to me as the head technician was in Las Vegas at a seminar. No one got back to me and I sat unable to do very much.
The next day I was told that my machine had been hacked into with an encryption virus and I had to pay a ransom to get all of my encrypted files unlocked! Our computer consulting company suggested we pay the ransom and move on!! After doing some research, I discovered that this was not the solution and I obviously needed to find a new computer consultant!
On Friday, November 14th, a friend referred me to TechNet Computing. I spoke with Rob Lloyd, who did not know anything about my firm, but he graciously said he would do his best to stop by. I really did not hold out much hope that I would ever hear from him again as he explained he was on his way to a client in Bridgeport. Much to my surprise, he contacted me in the early afternoon and was in our office at 3:30 p.m. He took my computer with him and worked on it over the weekend. Although, the news was not good, he gave us great advice. His prompt response to my calamity was in and of itself enough for me to sign on with TechNet Computing.
By mid-December, I had a new computer, Rob was able to restore my files from an old off-site backup and I was back to where I was! Rob also uncovered several problems with our network and resolved each and every one.
We now have a monthly contract with TechNet Computing. Any problems that we might have with our computers are addressed by Rob Lloyd almost immediately and always within an hour or two either in person or by remote. He is extremely easy to talk to and you can even understand the answer to any question you might have. He always makes a point to speak to you in layman’s terms and not in a computer guru’s terms! I would recommend Rob Lloyd and TechNet Computing to anyone who is in the market for an excellent reliable computer consulting company!!
Jean Anderson, Office Manger Law Offices of Michael F. Dowley Middletown, CT
7 Oak Ridge Dr
Haddam, CT 06438
Don Allen, President
Rob Lloyd, TechNet Computing, has become a trusted asset for our company, Research & Design Innovations, LLC. Rob has been Continue Reading
Don Allen, President Research & Design Innovations, LLC. Branford, CT