Managed Services

When you need managed services in Middletown, Hartford and throughout New Haven to maintain peak operation in the IT network of your small business, consider us here at TechNet Computing. We’ll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with TechNet Computing’s managed services.

When you sign up with our managed services in Middletown, Hartford and throughout New Haven, here are some of the substantial benefits:

  • Tailored Packages – We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget
  • Predictable costs 24/7 – TechNet Computing doesn’t charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • Ramped up productivity – never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are always available – part of what makes our managed services in Middletown, Hartford and throughout New Haven so exceptional is that we are always available, regardless of time or holiday.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.


Don’t even think about calling a computer consultant before you read this!

If you are a small business owner looking for computer support then it's critical that you get and read this small business advisory guide: What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant.

Testimonials

He took the initiative. Robert was in charge of maintaining the accounting software and although he never worked in the product, he was always able to troubleshoot an issue we were having. He took the initiative to get to the bottom of what happened and would somehow always find a way to fix it.

Kathy F. Accounting Waterbury, CT

Tech net is our hero I We were hacked and it was a devastating and scarey feeling. We were lucky enough to be recommended to TechNet as our current IT people had not made our system secure enough and were unable to help us properly. Rob Lloyd came in with his superman cape and got us back on track. He helped us through the crisis and worked tirelessly on our behalf. He helped us survive and rebound after the hack. We feel more secure now with the safeguards Rob installed. Without Tech net, we would not be where we are today.

He has been with us since that time. He is fantastic! He is always pleasant, responsive and smart. He gets us through the day to day issues which may arise. We could not be happier with Rob’s service and feel lucky to have him on board. We would recommend him to anyone who is looking for great, reliable IT service.

Marie Dowley Law Offices of Michael Dowley MIddletown, CT

On Tuesday, November 11, 2014, I arrived at my office to begin my day.  When I sat down at my computer, my screen was BLUE and filled with old DOS prompts….I immediately inquired as to whether anyone had been using my computer and the response was no…..

As I tried to reboot, I soon realized that something was drastically wrong. We had recently hired a computer consulting company to oversee our network. I was told someone would get back to me as the head technician was in Las Vegas at a seminar. No one got back to me and I sat unable to do very much.

The next day I was told that my machine had been hacked into with an encryption virus and I had to pay a ransom to get all of my encrypted files unlocked! Our computer consulting company suggested we pay the ransom and move on!! After doing some research, I discovered that this was not the solution and I obviously needed to find a new computer consultant!

On Friday, November 14th, a friend referred me to TechNet Computing. I spoke with Rob Lloyd, who did not know anything about my firm, but he graciously said he would do his best to stop by. I really did not hold out much hope that I would ever hear from him again as he explained he was on his way to a client in Bridgeport. Much to my surprise, he contacted me in the early afternoon and was in our office at 3:30 p.m. He took my computer with him and worked on it over the weekend. Although, the news was not good, he gave us great advice. His prompt response to my calamity was in and of itself enough for me to sign on with TechNet Computing.

By mid-December, I had a new computer, Rob was able to restore my files from an old off-site backup and I was back to where I was! Rob also uncovered several problems with our network and resolved each and every one.

We now have a monthly contract with TechNet Computing. Any problems that we might have with our computers are addressed by Rob Lloyd almost immediately and always within an hour or two either in person or by remote. He is extremely easy to talk to and you can even understand the answer to any question you might have. He always makes a point to speak to you in layman’s terms and not in a computer guru’s terms! I would recommend Rob Lloyd and TechNet Computing to anyone who is in the market for an excellent reliable computer consulting company!!

Jean Anderson, Office Manger Law Offices of Michael F. Dowley Middletown, CT