Reliable and Responsive. I’ve worked for years with TechNet Computing and they offer excellent service and response, (especially in a crisis) for our business. We’ve worked with several good technical support firms, but found this company to be the best fit for us. From making sure we are operationally ready to do our Geographic Information work to finding the best deals on new equipment and technical support, they are always reliable and responsive.
L.J. Davies Essex, CT
On Tuesday, November 11, 2014, I arrived at my office to begin my day. When I sat down at my computer, my screen was BLUE and filled with old DOS prompts….I immediately inquired as to whether anyone had been using my computer and the response was no…..
As I tried to reboot, I soon realized that something was drastically wrong. We had recently hired a computer consulting company to oversee our network. I was told someone would get back to me as the head technician was in Las Vegas at a seminar. No one got back to me and I sat unable to do very much.
The next day I was told that my machine had been hacked into with an encryption virus and I had to pay a ransom to get all of my encrypted files unlocked! Our computer consulting company suggested we pay the ransom and move on!! After doing some research, I discovered that this was not the solution and I obviously needed to find a new computer consultant!
On Friday, November 14th, a friend referred me to TechNet Computing. I spoke with Rob Lloyd, who did not know anything about my firm, but he graciously said he would do his best to stop by. I really did not hold out much hope that I would ever hear from him again as he explained he was on his way to a client in Bridgeport. Much to my surprise, he contacted me in the early afternoon and was in our office at 3:30 p.m. He took my computer with him and worked on it over the weekend. Although, the news was not good, he gave us great advice. His prompt response to my calamity was in and of itself enough for me to sign on with TechNet Computing.
By mid-December, I had a new computer, Rob was able to restore my files from an old off-site backup and I was back to where I was! Rob also uncovered several problems with our network and resolved each and every one.
We now have a monthly contract with TechNet Computing. Any problems that we might have with our computers are addressed by Rob Lloyd almost immediately and always within an hour or two either in person or by remote. He is extremely easy to talk to and you can even understand the answer to any question you might have. He always makes a point to speak to you in layman’s terms and not in a computer guru’s terms! I would recommend Rob Lloyd and TechNet Computing to anyone who is in the market for an excellent reliable computer consulting company!!
Jean Anderson, Office Manger Law Offices of Michael F. Dowley Middletown, CT
I have no hesitation in recommending him My law firm has worked with Rob Lloyd as our IT Consultant for several years. He has helped us to network our computers, and also to work remotely from home. Whenever we have had hardware or software problems, Rob has responded promptly and has corrected the problem. I have no hesitation in recommending him.
Attorney John Montalbano Middletown, CT
7 Oak Ridge Dr
Haddam, CT 06438
Sean S. CT
I highly recommend him. I have some IT experience and a working knowledge of computers. When I have an issue Continue Reading
Sean S. CT